F U E G O O N L I N E

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We are building software to Help

Fuego.Online is a new Job Management SaaS Web application for the Fire Services Industry. Our software can also be used across a number of other service industries and also comes with an iOS/Android Mobile Application for on the go Job Management for Service Technicians.

Why Fuego.Online

Fuego.Online is an independent business developed by people with over 30 years of Software Development experience as well as 30 years in the Fire Service Industry. Our staff are paid by Fuego.Online and are not affiliated with any fire Service business.

We keep your data and business secure, we do not share data with any other business. We do not use your data in any way which will compromise your business.

We are independent! We give you tools to enable you to customise your Fuego.Online, Fuego.Online is for your business and none other.

We want to help your business to grow and not be side tracked by paying exorbitant fees for upgrades to your Fuego.Online. Whilst our business is a for profit enterprise, we work with our clients to ensure that they get great value for money and with a company which respects your privacy.

Fuego.Online doesn't come with pre-defined reference data such as Priorities or Job Status Codes, this is left to the user to create. This allows you to bring your business terminology into Fuego.Online so when you transition, staff will already know Fuego.Online terminology.

Fuego.Online offers the best price in industry for the features offered. But! we are always finding ways to improve through quality improvement processes, and we appreciate client feedback and will work with clients to add anything extra you may need and a reduced cost (excluding Custom Fields which are available by default).

Privacy Policy – Fuego Online


Effective Date: 9 May 2025


Fuego Online ("we", "us", or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, store, and disclose information when you use the Fuego Online app and our website at www.fuego.online.


By using our services, you agree to the terms of this Privacy Policy. We may collect the following types of personal and business information:


  • 1. Information We Collect
    • User-Provided Information
    • Name, email address, phone number
    • Business name and ABN
    • Job details, site addresses, asset data
    • Payment and invoicing information (if integrated)
    • Device and Usage Information
    • Device type, operating system, and IP address
    • Log data (including access times, error logs, and usage statistics)
    • Location Data
    • If granted permission, we may collect GPS location to enable job tracking and technician routing features.
    • How We Use Your Information
      • Deliver and maintain our services
      • Schedule jobs and manage compliance records
      • Provide customer support and respond to inquiries
      • Improve app functionality and user experience
      • Send important service updates and notifications
      • Comply with legal obligations
    • Sharing and Disclosure
      • WE DO NOT SELL OR RENT YOUR PERSONAL DATA.
    • We may share your information with
      • Authorised third-party service providers (e.g. payment gateways, hosting platforms)
      • Law enforcement or regulators, where required by law
      • Business partners, with your consent (e.g. integration with Xero)
    • Data Storage and Security
      • Your data is stored securely on Australian-based servers with encrypted backups. We use industry-standard security measures to protect your information, including:
        • SSL/TLS encryption
        • Regular vulnerability assessments
    • We may share your information with
      • You may request access to the personal information we hold about you at any time and request corrections or deletions, subject to legal and contractual obligations.
      • To make such a request, please contact us at info@fuego.online
    • Your Rights (including GDPR and CCPA)
      • If you are in the EU, UK, or California, you have specific rights, including:
      • The right to access, correct, or delete your personal information
      • The right to restrict or object to data processing
      • The right to data portability
      • The right to withdraw consent
    • Children’s Privacy
      • Fuego Online is intended for use by businesses and is not directed to children under 13. We do not knowingly collect personal information from children
    • Changes to This Privacy Policy
      • We may update this Privacy Policy from time to time. The latest version will always be available on our website. We will notify users of any material changes via the app or by email.
    • Contact Us
      • If you have any questions about this Privacy Policy, please contact:
        • Fuego Online Pty Ltd
        • Email: info@fuego.online
        • Website: www.fuego.online